MARKHAM, Ontario, Canada—July 1, 2015 — PCI Geomatics, a world leading developer of remote sensing and photogrammetric software and systems, announced today that it launched a dedicated customer support website at support.pcigeomatics.com. The new, improved and centralized customer support destination website provides improved access to hundreds of articles, tutorials, videos, webinars, as well as a discussion forum to interact with other Geomatica users from around the world.
PCI Geomatics is a recognized leader in the industry for providing top quality, responsive customer support to prospective and existing customers. The customer support team consists of talented individuals who have detailed, practical experience working with PCI’s technology and are passionate about ensuring customers are successful with our software. Providing improved access to support material is a key component of the support team’s approach to continue to provide top quality customer support.
The decision was recently made to develop an improved customer support destination website to make the materials more readily searchable. “We have invested in a new customer support platform to make it easier for Geomatica users to search our support material”, said Ross Downey, Manager of the Customer Support team. “The customer support website also provides a discussion forum to allow Geomatica users to interact and build additional support channels through the establishment of a community of users”.
The dedicated customer support website provides information on getting started, step by step tutorials, webinars, articles, training manuals, case studies, FAQs, as well as developer resources. All of the information is searchable, making it easier than ever to find help related to a specific Geomatica topic. The discussion forum provides various categories to post topics and suggest improvements to Geomatica, and interact with other Geomatica users.
For more information on the new customer support platform, visit support.pcigeomatics.com.
About PCI Geomatics
PCI Geomatics is a world-leading developer of software and systems for remote sensing, imagery processing, and photogrammetry. With more than 30 years of experience in the geospatial industry, PCI is recognized globally for its excellence in providing software for accurately and rapidly processing satellite and aerial imagery. There are more than 30,000 PCI licenses, in over 150 countries worldwide. Find out more about PCI Geomatics at www.pcigeomatics.com.