CareAR leads early to market with Qualcomm Technologies’ SLAM-enabled chipsets for new wave of wearables leveraging 3D AR service experience applications

by | Feb 28, 2023

PLANO, Texas – CareAR™, a Xerox company and Service Experience Management (SXM) market leader, today announced its collaboration with Qualcomm Technologies, Inc. in joining the Snapdragon Spaces™ Pathfinder Program. Companies in the Pathfinder Program leverage Snapdragon Spaces XR Developer Platform, an open platform and ecosystem supporting augmented reality software solution providers delivering next-generation immersive experiences for head-worn displays. This collaboration with Qualcomm Technologies enables CareAR’s SXM enterprise platform customers to take advantage of an expanded range of hands-free augmented reality use cases across wearable devices leveraging features powered by Snapdragon®.

“The Qualcomm Technologies and CareAR collaboration will drive differentiated new hands-free self-guided and remote assist augmented reality experiences,” said Brian Vogelsang, senior director of XR product management, Qualcomm Technologies, Inc. “We are looking forward to working with CareAR and other Snapdragon Spaces ecosystem members to advance the state of the head-worn AR.”   

“CareAR offers one of the leading service management platforms in the world right now in the extended reality space,” said Vishal Shah, General Manager of XR and Metaverse of Lenovo. “Lenovo is excited to partner with CareAR and deploy CareAR solutions on our ThinkReality A3 Smart Glasses and ThinkReality platform.”

Snapdragon Spaces brings resources for CareAR that speed creation of immersive spatial experiences for 3D AR glasses powered by Android smartphones, wearables, and other devices. Tools provided by Qualcomm Technologies include positional tracking, hand tracking, gesture control, and more. These features take advantage of Qualcomm Technologies’ Simultaneous Localization and Mapping (SLAM) enabled chipsets to inspire a new class of AR use cases within vendor independent Head Mounted Display (HMD) applications.

CareAR’s initial solution enabled by Snapdragon will be available in Q2 2023 with Lenovo ThinkReality A3 Smart Glasses wearables powering CareAR Assist and CareAR Instruct augmented reality remote assist and self-guidance. Leveraging Snapdragon features enable Lenovo and CareAR to deliver innovative hands-free graphical experiences in virtual space, including real-time anchored annotations that remain in place despite head movement.

“Snapdragon Spaces shifts the landscape on how true AR contextual guidance will be deployed and experienced across wearable devices,” said Sam Waicberg, Co-founder, and President of CareAR . “CareAR’s selection of Snapdragon Spaces enables us to rapidly bring our innovative augmented reality with patent-pending computer vision motion detection and verification to a broad range of organizations that will benefit from visually self-guided and remotely assisted hands-free spatial experiences.”

The Snapdragon Spaces open ecosystem approach is designed to encourage AR innovation and collaboration among vendors that focus on delivering augmented reality software, wearable devices, and platform integrations.    

Preview CareAR powered by Snapdragon hands-free augmented reality on Lenovo ThinkReality A3 Smart Glasses at Mobile World Congress at the ServiceNow stand GG4 and with our other partners, or schedule a demo at CareAR.com/Demo.

About CareAR

CareAR, A Xerox Company, is the Service Experience Management (SXM) leader. We make expertise accessible instantly for users through remote, live visual augmented reality (AR) and AI interactions, instructions, and insights as part of a seamless digital workflow experience. CareAR sets the benchmark for the SXM category by bridging skills gaps, accelerating knowledge transfers, providing greater operational efficiencies, and enhancing customer outcomes and safety. Learn more at CareAR.com.

Snapdragon and Snapdragon Spaces are trademarks or registered trademarks of Qualcomm Incorporated. Snapdragon branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries.
LENOVO and THINKREALITY are trademarks of Lenovo.

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October Issue 2023